GENERAL
All of our products are shipped directly from Italy following your purchase. We strive to ensure your products are shipped to you in the quickest time possible.
Your order will be prepared following conformation of payment is processed & a confirmation email will be provided to inform you of the anticipated delivery of your item/s.
INTERNATIONAL
International shipments may be subject to customs, duties and import taxes upon entry into the country/destination of origin. UNKNOWN cannot be held accountable for any customs, duties and import taxes applicable. Any additional customs requirements may affect your delivery. Please contact your local authorities to following further information concerning fees and the respective values that differ from country to country and over which we have no knowledge.
It is be your sole responsibility to claim such import charges back from the applicable authority in your country of origin.
If you have any questions regarding international delivery please contact us. info@unknownfootwear.com
SHIPPING COSTS
Europe: Free
US - North America - South America: 25€
HK - Russia - Middle East: 25€
Rest of the world: 75€
ESTIMATED DELIVERY
Italy - GLS: 24 h
EU - GLS: 5/7 days
Rest of the world - DHL Express 2/3 days
COVID 19 POLICY
Due to delays caused by COVID-19, our delivery timings can sometimes experience unforeseen delays. Factors are dependant on the country of destination and latest governmental circumstances in Italy, where all our orders are shipped from.