SHIPPING INFORMATION:

All the products are shipped from our factory located in Italy.

You will receive an e-mail when the product will be shipped. Usually we need 2-3 days to prepare your order.

International shipments may be subject to customs duties and import taxes upon entry into the country of destination over which we are unaware. UNKNOWN cannot be held accountable for any of these customs duties and import taxes. You should contact your local authorities to take notice of these fees and the respective values that differ from country to country and over which we have no knowledge. It will be your sole responsibility to claim such import charges back from the applicable authority in your country.

If you have any questions regarding international delivery please contact us on info@unknownfootwear.com

SHIPPING COST:

Italy and EU: Free
US- North America – South America : 25€
HK – Russia- Middle East : 25€
Rest of the world : 75€

DELIVERY TIME:

Italy - GLS: 24 h
EU - GLS: 5/7 days
Rest of the world - DHL Express 2/3 days

                                               COVID -19 UPDATE:

Due to the COVID-19, sometimes our delivery time can be longer, that depends on the country of destination and the current situation in Italy, where all our orders are shipped from.

We hope you will understand if your shipment will be affected.